At Tuk Experience, we are committed to protecting your privacy and ensuring that your personal data is handled safely and responsibly. This privacy policy explains how we collect, use, and protect your information.
Information we collect
We collect and process various types of personal information that you provide when using our services, including:
- Contact Information: Name, email address, phone number.
- Booking Information: Details related to your tour bookings, preferences, and feedback.
- Browsing Data: Information about how you interact with our website, including cookies and IP addresses.
Use of information
We use the collected information to:
- Process and manage your bookings: Ensuring that your tours and activities are organized according to your preferences.
- Improve our services: Analyzing your feedback and behavior to enhance our offerings and user experience.
- Communicate with you: Sending confirmations, updates, and promotions related to our services.
Protection of information
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Data encryption: Protecting your information during transmission.
- Restricted access: Limiting access to your personal data to employees and service providers who need to know the information to process it.
Sharing of information
We do not sell, rent, or trade your personal information with third parties. We only share your information with:
- Service providers: Who help us operate our business, such as payment platforms and booking systems.
- Legal authorities: When required by law or to protect our legal rights.
Your rights
You have the right to:
- Access: Request a copy of the personal information we hold about you.
- Rectify: Correct any inaccurate or incomplete information.
- Delete: Request the deletion of your personal data under certain conditions.
- Object: Restrict or limit the processing of your personal information.
Changes to this privacy policy
We may update this privacy policy periodically to reflect changes in our practices or for legal, regulatory, or operational reasons. We will notify you of any significant changes through our website or other communication channels.
Contact
If you have any questions or concerns about this privacy policy or our privacy practices, please contact us at:
Phone number: (+34) 626 87 68 66
Email: reservas@tukexperience.com
Address: Muelle de las Ánimas, P.º Marítimo Alcalde Francisco Vázquez, 15002 A Coruña
Date of last update: 07/2024
This privacy policy is a commitment from Tuk Experience to ensure transparency and the protection of your personal information. Thank you for trusting us.